CYBER@ITHACA
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    • Why Cybersecurity
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Ithaca College
​Cybersecurity Program

             Advisory Board Member Profile

Shannon Symalla
Party City Corp.
Vice President
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Areas of Expertise:
YOUR Customer Experience Strategy,YOUR Customers, THEIR Experience Journey,Customer-Focused Innovation,Customer First Culture,Principles of Customer ​Relationship Building,Customer Experience Functional Alignment,Accelerate & Improve Decisions with Data
As Vice President of Customer Experience for Party City, Shannon Symalla oversees the customer engagement and services, customer experience design and operations, digital commerce, and customer service functions for the organization. Shannon has a passion for customer experience innovation and design and has previously lead customer experience transformations; including implementing innovative digital strategies and reducing customer effort to drive business growth and performance in the automotive, healthcare and retail industries.

Shannon holds an MBA in International Marketing from South University. She resides outside of Minneapolis and enjoys being outdoors, spending time at the lake, traveling and being a mom.

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​ Cybersecurity Certificate Program
In partnership with Zschool

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LOCATION

82 Nassau St. #807
New York, NY 10038


CONTACT US

Robin Danscuk - Zschool Program Director
Email: robin@cyber.ithaca.edu
Phone: (917) 268-8897
  • Home
  • About
    • Cybersecurity Difference
    • Why Cybersecurity
    • Academic Overview
    • About Zschool
    • FAQ
  • Upcoming Class Dates
  • Program Info
    • Instructors
    • Curriculum
    • In-Class Program
    • Online Program
    • Program FAQ'S
  • Corporations
    • Custom Programs
    • Corporate Program FAQ
  • Download Brochure