Advisory Board Member Profile
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Colin Crowley
Freshly
Vice President, Customer Experience |
Areas of Expertise:
YOUR Customer Experience Strategy,YOUR Customers, THEIR Experience Journey,Customer-Focused Innovation,Customer First Culture,Principles of Customer Relationship Building,Customer Experience Functional Alignment,Accelerate & Improve Decisions with Data
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Colin has spent over 12 years in senior leadership roles in e-commerce customer service and experience and is proud to be the inaugural VP of Customer Experience at Freshly, where he directs a 350-person department across five locations in the United States and beyond. He specializes in building customer experience organizations from the ground-up, with a focus on scalability, infrastructural agility, technological innovation, and gold-standard quality and efficiency.
Colin is also an award-winning playwright whose plays have been performed across fifteen states, as well as New York City and London.
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